PayPal, Credit Card Through by Stripe.

Please check your Spam folder or inbox. It happens that sometimes our email mismarked as spam and blocked by users’ email filter system. We suggest you to add our email address to your contact list or address book to avoid missing Email messages from us.

You can edit your address in the “My Account ” section after you login.

Normally the orders ship 2-3 business days after the purchase.

Sorry for the trouble. Delivery can be affected by weather, customs, policy change and others.If you believe you’ve been waiting for too long, please contact us or your sales representative.

We need pictures or video to confirm if they are truly defective. After confirmation, you can get a full refund, or ask for sending them again or combining them to the next new order. As compensation, we may give a discount for your next order.

The prices is generally lowered with the increase of quantity. So yes in some cases the price can be lowered but you need to contact us first.

You can make a purchase as guest but upon providing us with your email address, the system will automatically generate an account for you and send you the password so that you can login next time.